Warranty

  • All Aus Pumps Online & Aussie Pumps products are guaranteed to be free from faulty workmanship or material as detailed in the warranty card supplied with each product and as detailed in the operators manual that is supplied with the goods.
  • All engine warranty claims should be made directly to the service agent for the engine manufacturer and warranty is subject to their terms & conditions.
  • All battery warranty is covered by Federal Batteries, 39 Church Street, Parramatta, (02) 9879 5422. Call to find their nearest nominated agent.
  • Repairs carried out by Aussie Pumps Service Division on products outside the guarantee period are guaranteed to be free of faulty workmanship or material for a period of three (3) months after the repair.
  • Warranty is deemed to apply to failures due to faulty workmanship or materials and does not apply to fair wear and tear, improper installation or application, the users failure to carry out maintenance, or as a result of the product’s use for purposes for which it was not designed.
  • Aus Pumps Online & Aussie Pumps is not liable for any loss of profit or consequential or indirect special loss arising from defects in any of its products.
  • Aus Pumps Online & Aussie Pumps will not be liable for damage or injury of any kind whatsoever arising directly or indirectly from product defects.
  • Aus Pumps Online & Aussie Pumps’ liability under the terms of the company’s guarantee or warranty is limited to any one of the following:
    • replacement of the product with a suitable equivalent;
    • repair of the product;
    • return of the product for refund of purchase price;
    • payment for the cost of having the product repaired;
    • supply of replacement services;
    • payment of the cost of having services supplied again.
  • Aus Pumps Online & Aussie Pumps reserves the right to choose the lowest cost option of the above.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits under the Aussie Pump warranty are in addition to other rights under Australian Consumer Law.